NEW DELHI Looking to tap and engage tech savvy business establishments in India effectively, French retailer Carrefour is building an IT platform that will enable its customers to shop online. “We are in the process of building a platform for eenablement to engage them (customers) effectively,” said Carrefour WC & C India Director -IT Supply Chain and Organisation Subhodip Bandyopadhyay. Carrefour that currently has only one cash-and-carry store in India here at the capital offers multiple channels of engagement to its registered customers such as phones, email and direct contact on the shop floor. He said the new IT platform has been built “keeping in mind the Indian IT growth story and tech savvy business establishments all over India, particularly in National Capital Region, we believe, it will be one more way of delighting our esteemed customer base.”
No comments:
Post a Comment